Get help with your Verifire account and product verification
Find answers to common questions about product verification and account management.
Browse FAQ →Contact our support team directly for personalized assistance with your account.
Email Us →Simply scan the QR code on the product packaging or enter the company account and serial number manually on our verification page. You'll instantly see product authenticity confirmation and complete lab test results.
Visit our registration page and fill out your company information. You'll need your business license number and contact details. Once approved, you can start creating product batches and generating unique serial numbers.
Our serial numbers include unique identifiers for your company and product type, following the format: [COMPANY]-[BATCH]-[PRODUCT_TYPE]-[COMPANY_ID]-[NUMBER]. This ensures maximum security and prevents counterfeiting.
Yes! You can upload detailed lab test results including potency, terpenes, microbials, and heavy metals. Both individual test entries and PDF reports are supported for complete transparency.