Documentation Center

Everything you need to know about using Verifire - from your first login to advanced features. Choose your guide based on how you use the platform.

Choose Your Guide

Select the documentation that matches how you use Verifire

For Company Users

Guides for employees who upload lab results, manage product batches, and generate QR codes

For Consumers

Learn how to verify products, understand lab results, and stay safe

Quick Start Guide

Get up and running in 15 minutes

What You'll Learn:

  • How to log in and navigate the dashboard
  • Create your first product batch
  • Upload lab test results quickly
  • Generate and download QR codes
  • Print verification labels

Perfect For:

  • • New team members
  • • First-time users
  • • Quick refresher training
  • • Emergency reference

Tip: Bookmark this page for quick access during training sessions

Complete User Guide

Comprehensive documentation for all features and workflows

Product Management

  • • Creating and managing batches
  • • Uploading lab test results
  • • Advanced test result features
  • • Batch status tracking

QR Code System

  • • Serial number generation
  • • Bulk QR code downloads
  • • Label printing options
  • • Quality control tips

Analytics & Team

  • • Understanding verification analytics
  • • User management
  • • Account settings
  • • Best practices

Product Verification Guide

Learn how to verify cannabis products and stay safe

How to Verify:

1

Scan QR Code

Point your phone camera at the QR code on the product

2

View Results

See lab test results and product information instantly

3

Make Informed Decision

Use test results to choose safe, quality products

What You'll Find:

  • Complete lab test results
  • THC, CBD, and cannabinoid levels
  • Safety test results (pesticides, heavy metals)
  • Product and company information
  • Verification timestamp

Troubleshooting & FAQ

Solutions for common issues and frequently asked questions

Login Issues

Can't access your account?

Upload Problems

Files won't upload correctly?

QR Code Issues

QR codes not working properly?

Scanning Problems

Can't scan products?

Quick Fixes (Try These First):

  • • Refresh the page (Ctrl+R)
  • • Clear browser cache
  • • Try incognito/private mode
  • • Check internet connection
  • • Try different browser
  • • Restart your device

Still Need Help?

Our support team is here to help you succeed. Get personalized assistance for any questions not covered in our documentation.

Email Support

General questions and account issues

support@verifire.org

Safety Issues

Product safety concerns and fraud

safety@verifire.org

Billing Support

Subscription and payment questions

billing@verifire.org
Support Hours: Monday-Friday, 9 AM - 6 PM PST